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michael r.

Contributor Level

Total Points
81

1 Review by michael

  • SamsungParts

5/20/22
Verified purchase

I ordered parts from this company then I found out that everything was on back order and it would be 2 months before I got the parts I contacted them and canceled the order. Two months after that I received the parts and they took the money out of my bank account. They claim that I never contacted them but then after I sent them the proof that I did they issued me a return authorization. With this return authorization they were supposed to send me a return label they did not I contacted them another eight times and they simply refuse to respond to me now. I still have their parts and they still charge me for something I do not need. It has been a headache through the whole ordeal and their customer service is the absolute worst do not order from them you will be disappointed

Tip for consumers:
Worst customer service. They don't know what they are doing

Products used:
None

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