Michael R.

No discloser when booking. You book a ticket, this site does not tell you the ticket doesn't include the seat, bags, or even a meal on a 9 hour flight. It's funny, i just thought there was a glitch when I pushed reserve my seat and their website did nothing. It's not there. After paid in full, I receive my email. Reserve seat. Huge extra cost. Add bag, huge extra cost. I didn't even know meals on the 9 hour flight weren't included until I called the airline. Seriously? It's sad and flat out disgusting busy practice to not disclose these items then not allow you to cancel. Why should a customer have to dig to find simple things like these that seem logical and common to have on flights. Will not book through this site again and not with the airline again either