I have been trying all day, hanging out waiting for emails, in response to a targeted survey I wish to conduct for my company 'Spring Waters Online Sanctuary'. It has been extremely frustrating. As I've waited, I combed thru scores of complaints on the BBB website and am not wondering if their lack of response saved me from further frustration. It would be easier for me to hang out at a Yoga Studio and hand out paper surveys with 10 questions. In fact, I think that is what I'll do. If things change, I'll repost.