Michael N.

I am a disabled, mid eighty year old guy. On Oct 11,2019 at 4:40 PM I purchased, using my Stein Mart Credit Card, a box of packeged MK mens underware # *******, size M. When I got home, I realized that I should have purchased size L. On October 15,2019, I returned to the store to exchange the underware for the correct size. I was told by the cashier at the front entrance that I would have to go to the far left corner to pick up a box of the correct size and then take both boxes to the desk at the far right rear corner of the store. I explained to her that I could not walk that far, and would she please take care of the matter. She was very unpleasant and told me that was the rule. Finally she called another person who did the paper work. The cashier then told me that she was making an exception for me, but to never do that again. I assured here that I would never do it again, as I would never enter a Stein Mart again. This is a shamefull way to treat any customer, not just me.