Ordered Ring doorbell in April and had it installed by Ontech, their recommended installer. The device continually disconnects from my cell phone. Unfortunately I missed the 30 day return policy so now I have a paperweight. I was going to install the Ring camera with spotlight but wanted to wait to see how the doorbell worked. Glad I did otherwise I would have been screwed out of hundreds of dollars more. I wouldn't buy another Ring product and hopefully this review will deter other consumers from purchasing Ring products as you will be sorely disappointed. I'll write to the BBB to advise them about the crappy products they're selling but I'm out $100 for the paperweight and another $100 for the installation.