Well I've made several purchases from Brilliance over the past 4 years and I haven't been disappointed at all! First of all, every diamond I purchased when taken to a jeweler the first thing the jeweler said was Wow nice diamonds and then wanted to know what I paid for them. Well I had them appraised and all he could say was "you got a get deal and they are beautiful diamonds with the GIA certs! Now Ms "J" took great care of me all through the process from answering questions to offering suggestions to getting me exactly; y what I wanted and more importantly what I asked for! She was great. I actually had her again on a second purchase and the results were the same OUTSTANDING! And not to mention the wife was titled pink. Happy wife, happy life!