Ordered boots from Outdoorheadquarters.com on 11/16/09. Waited for shipping status and it never came. Emailed Outdoor Headquarters 3 times and never got a reply. Called twice and never got a return phone call. Credit card statement came and they got their money but shipping status continued to say pending. After several attempts to contact outdoor headquarters i finally called Danner on 12/7/09. Danner being the brand of boot i was ordering. Danner claimed they couldnt do anything about it but admitted they have had problems with them. They offered to let me reorder the boots from them for more money and dispute the credit card charge made to outdoor headquarters. If Danner wants to protect their distributor and not make it right by selling me the boots for the same price as outdoor headquarters in my opinion their just as shady! DO NOT ORDER FROM OUTDOOR HEADQUARTRS OR DANNER BOOTS!