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It was great. Great assistance from your Sales representative
Product didn't ship on the date I was emailed and told by a customer service rep that my order did ship. Then I received an mail today telling of a new shipping dat:
New Shipping Date for Order Number 107-4783-7564
Dear Fan,
Thank you for shopping with us. We know how excited you are to receive your merchandise. We are still working on a shipping update for order 107-4783-7564.
We appreciate your patience and will notify you immediately of any shipping updates. If you choose not to wait, you may cancel your order at any time.
Please visit our online help desk for further assistance.
Mail today telling of a new shipping date - New Shipping Date for Order Number
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Hello Michael, thank you for your feedback! I am very sorry about the delay of the shipment. Our number one concern is customer satisfaction. It appears that the warehouse has finally received the items from the vendor and are packaging them to be shipped out. Once the label has been created, you will receive a shipping confirmation email. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian