Michaele C.

Ordered a plant for a funeral via the website 4 days prior to delivery. On the day it was to be delivered, they called and forced a substitution for a dish garden. When I called an hour later, they refused to cancel the order. Over 2 hours on the phone on hold, transferred to managers. They refuse to disclose the name of the local florist that they used. When i told them the name of the florist, because I made some calls, they denied this was the florist they contacted. They then called that florist to tell them they would not allow cancellation of my order. Got a measly $15 off for my trouble and wasted my afternoon.