WARNING: Stay away from this company. I purchased a Coco bidet and after receiving the item and having it professionally installed by a plumber, I learned that the bidet was defective. After reaching out to the company multiple times, I did not hear any response. After doing some research, I learned that it is a 3 person company in Kansas that has an F grade on the BBB with multiple reviews in their site and among others. After disputing the charge with my AMEX, I finally received a response from the owner who was not only offensive on the phone but wanted me to ship the defective bidet back at my own expense and told me that he doesn't accept returns on his products. Needless to say, I had never experienced anything like this.