GearBubble did everything they said. Communication was great. The handmade necklace I got for my wife was top quality. My wife loved it and that made me look good. Lol If I have the chance to do business with them again, I will. I will know what to expect from them. Knowing I'm not going to get ripped off in this day and age means a lot to me because I'm on a fixed income. I couldn't be more satisfied.