Placed an order Friday at 1042 am. They say it wasn't until Monday though my bank charges and the internet receipt say otherwise. Most companies where the items are in stock gather the order and once your cards been charged they ship the item. Not this company. Gabriella and Glorianna will be perfectly happy to tell you you're not reading the orders OR your bank statement correctly . This is by far the worst company I have ever dealt with in my entire life. They are unprofessional , rude, belittling , crass , inept , etc. If I were you, I would find a company that actually WANTS your business because a guitar (gig) bag and some guitar pics are apparently beyond their ability to ship in a timely manor.