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Kevin K.

1
Level 1 Contributor

Contributor Level

Total Points
264

3 Reviews by Kevin

  • Contact Lens King

10/17/22
Verified site experience
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Amanda R. – Contact Lens King Rep

HI Kevin. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

  • Woodwind & Brasswind

7/14/22

They force you to create an account and once done, you can't subscribe without having to call them. Pretty sure it's illegal nowadays to spam people with email and no automatic unsubscribing method. I'll never buy there for that and the other many bad reviews.

Tip for consumers:
No tip. Don't create an account as they suggest to unsubscribe, you will end up having to call them anyway. NO automatic way to unsubscribe from mailing list nor edit email preferences!!!

Products used:
tried to unsubscribe from their constant emails I didn't ask for

Service
  • LightInTheBox

12/23/19
• Updated review

I guess, to add to the fiasco, I won't be able to give the Christmas gifts from that order since I haven't received anything...
The customer service told me I can refuse package to get refund, what I will do.
Thing is, will I ever get my 196$ money back?
Seems like a totally dishonest business, really disorganized. 7-13 days shipping is only bull$#*!.
Stop encouraging that kind of business when there are real reliable out there!

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear customer,

We do really want to help you, but unfortunately we are unable to help you without an Order Number. We asked the order number before, but you did not send it to us until now.

Could you please provide us with your Order Number, so we can check and resolve your problem in a timely manner?

Thank you for your understanding and cooperation in advance.

Buggy app, small dishonest print, do not honor shipping type NEVER AGAIN
12/5/19
• Previous review

Ordered Nov 11th 2019 (a jacket I needed for a special event on Dec 13 2019), and I took the 7-12 days shipping. Nothing received on Dec 11th...

Customer service told me to open a case if I don't have it by Dec 17th (even though I told them I needed before and choose shipping method accordingly). Yep, they told me to wait 20 business days after the 8 days it already took to ship.

Latest reply from Customer care says "most of the packgaes can be delivered in 60 days" and to contact them if I don't receive by 2020-01-18. "Case Resolved" and ticket closed...

F U LightInTheBox! I have been ordering online for decades for myself and 2 businesses... never seen such a disorganized low crap business/service.

DO NOT BUY AT LIGHTINTHEBOX! Other BETTER options are:
AliExpress, Gearbest (better REAL customer service), DHgate, BangGood

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear customer,

We apologize for the problem. As for your case, could you please provide us with your Order Number, so we can check and solve problems in timely manner?

Thank you for your understanding in advance.

Kevin Has Earned 4 Votes

Kevin K.'s review of LightInTheBox earned 4 Very Helpful votes

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