Building Confidence in the Company. I ordered a cool scooter and needed a replacement part. Company got back to me in 48 hours and said they would cover cost for the part. Shipping went well, Scooter is Cool and Arrived on time, Customer Service is Solid and the Payment plan is very attractive...
Bottom line: I am impressed that even though the plastic piece, I needed was not covered under the warranty... The fact that the company said they would cover cost and shipping for the piece gives me great confidence in them...
Despite some bad reviews - that made me cautious, I would say I had a Very Strong Experience.