Purchased 2 systems a few years ago. The 1st unit lasted lasted just after warrantee expired. Called support they basically told me I was sol. According to their tech support, the unit had bad hard drive. Purchased a hard new drive then installed it. Called back, the other tech support rep after diagnosis said the units mother board was ng. No recourse! 2nd unit out of box did not work on mobile devices. Well, the warrantee expired so once again sol. The bottom line is... If you want quality and good customer support when something goes bad, because it will with Night Owl. RUN far away from purchasing any of their products!