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1 Review by Michaela

Victoria's Secret

Victoria's Secret


Very bad communication with customer care. I bought several items on Friday. On Saturday I wanted to add two more items to the order so I ask in live chat if they can add it to my order, it hasn't been prepared yet. They told me it isn't possible so they advice me to make another order and transportation cost will be refund so I don't have to pay it twice. The shipping cost to the Czech rep. is high. When I made another order and ask for refund the shipping cost the told me I had a wrong information. I wanted to cancel the order in a 10 minutes as I don't like lies. They told me it is canceled and guess what I just realized it isn't. I really don't recommend to buy there especially from the Czech rep. and Europe. I share this experience with buyers from Czech rep. as well.

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