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Michaela B.

1
Level 1 Contributor

Contributor Level

Total Points
301

1 Review by Michaela

  • Grammarly

3/6/19

I was led to believe that I would be payed $15 per month payed annually for a business account which could supply 3-100 users! So i should have been charged $180.

I WAS CHARGED $900 AND I AM ABSOLUTELY IN TEARS!

I'm not a business owner i got this for my siblings and I to use for our uni assignments. I don't have this kind of money!

Throughout the whole advertisement process i was led through i was told I would be charged a rate of $15 per month for a service that could supply 3-100 people with the service. However they failed to mention until the last page, which i didn't see at the time because it's nearly impossible to notice (especially after being told another different information for so long), that the service is charged PER PERSON and has a minimum of 3 people.

So the $15 figure is a complete lie, you can't even choose to pay the $15 per month because the minimum persons is 3. That makes it $45 per month ($540 per year AND IT IS BILLED ANUALLY) IT'S AN OUTRIGHT $#*!ING LIE

On top of this there is no way to get in contact with the company directly. No phone number or email displayed just a section on their website where you can "contact support", however it doesn't disclose how long it will take for them to get back to you. I found a number on a website called customercarecontact that listed a phone number for them, however it's an American number that charges international rates when calling from overseas (I'm from australia)

I'm absolutely disgusted with this company and their abuse of trust.

Tip for consumers:
Dont.

Products used:
I cancelled my membership immediately

Service
Value
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Michaela Has Earned 221 Votes

Michaela B.'s review of Grammarly earned a Fraud Buster vote

Michaela B.'s review of Grammarly earned 220 Very Helpful votes

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