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I ordered 4 pieces from Stylewe. I didn't care for the clothes, so I sent them back within 30 days. I haven't received a refund for ANYTHING! I may as well had flushed the $$ down the toilet. You can't shop with some of these places. Stylewe is one of them.
Products used:
I sent everything back and didn't receive a refund from the company
I ordered from this company. Everything had to be returned. I have returned my items (at my own expense). I haven't received my refund yet. It's been 3 weeks already. This isn't the type of company that I will do business with. Buyer beware!
Dear customer
We apologize for any inconvenience you have experienced with our return process.
As stated on our website, the buyer is responsible for the cost of return shipping. We apologize if this was not made clear to you before making your purchase.
To assist us in resolving this issue, could you please provide us with your order number and the tracking number of the return parcel? This will allow us to track the status of the returned items and ensure that the refund is processed correctly. You can find the chat button on the bottom right corner of our website.
Please be assured that once we receive the returned items and verify their condition, we will issue a 100% product refund through your original payment method within 3-5 business days. We apologize for any delay in processing the refund and appreciate your patience and understanding.
Thank you for choosing to shop with us, and we hope to have the opportunity to regain your trust and business in the future.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
This company is easy and eager to sign up for. Their services are just OK. Once you've decided that you no longer want the services, you have to SPEAK with someone specific who you can NEVER contact to cancel your services. Meanwhile, they continue to siphon money from your account. Not worth the headache and irritation.
Tip for consumers:
Impossible to cancel once the year is up.
Products used:
It's a service subscription.
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Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the refund process.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Regarding refund for returned items, refund will usually be processed within 3-7 days after our returns center receives and inspects the return package. Could you please provide our customer service center with your information and return tracking number? This will allow us to provide you with an update on the status of your refund and assist you in resolving the issue as quickly as possible.We've also sent a private message to you, please check and we are looking forward to your reply.
Thank you for feedback, and we appreciate your patience and understanding as we work to improve our offerings and enhance the shopping experience for all of our customers.
If you need additional assistance, please feel free to contact us by chat or by email at services@stylewe.com.We will reply to you as soon as possible.
Best regard,
Ashley
STYLEWE