Tracy M.

I purchased 4 items from Thredup, all classified as "excellent" condition, described as "like new, no signs of wear." -- a very generous analysis. All of the items had that smell often found in second-hand clothing, where someone has used some overwhelming fragrance/fabric softener, etc. That I could live with, but BOTH Eileen Fisher sweaters had a significant number of pulls, pilling, and general wear that I would classify as "Fair" condition. The Fabletics hoodie was faded in spots and pilled under the arms. I would not purchase from them again.

Ordered a large shipment of 13 blinds for a client. Blinds shipped from Korea thru DHL. First delivery of 3 blinds arrived "almost"on time. Remaining came in 4 separate shipments, the last more than a week later. Quality and price were fine (although one was incorrectly sized) but client was unhappy because they had to live without window treatments for so long. I decided to give them a second chance and ordered 4 "quick ship" blinds, due to ship 11/29 for delivery by 12/6. As of today, 12/5, they have not shipped. I will not use again.