I was skeptical after reading the previous reviews, however, I went with my gut. While the response from MikeB was curt, it's the animal that counts for me, not the level of customer service.
My King snake arrived plump, no mites, no scale issues, warm from his heater and ready to explore his new 20 gallon condo. The true test will be in a few days when it comes feeding day, however, honestly I'm not real concerned, this is one chunky monkey. If appearance is any indication, this little guy has never missed a meal.
Very satisfied customer and I would not hesitate to buy from Snakes at Sunset again.