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Melvina H.

Contributor Level

Total Points
84

1 Review by Melvina

  • LegalZoom

10/18/16

I am more than disappointed with Legalzoom and their slow service... I have been working for 3 months trying to get my application for a non-profit completed. I have gotten nothing but the run around with the standard... "we have 7 to 10 business days to process your request"! 7-10 business days... right... IT'S BEEN 3 MONTHS! When I once again called to get a status..."Shannon" got snippy with me and told me she would "but in a return call request to the supervisor which takes 2-3 business days". I would like for someone at LegalZoom to call me back ASAP!

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LegalZoom S. – LegalZoom Rep

Hi Melvina, I would like to extend my sincerest apology in regards to your less than perfect experience with LegalZoom. Your comments and experience are important to us and we appreciate your feedback. We have reviewed your account & contacted you directly. We will try our best to make things right. Please feel free to continue to contact us anytime via help@legalzoom.com.

Melvina Has Earned 4 Votes

Melvina H.'s review of LegalZoom earned 4 Very Helpful votes

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