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Mel R.

Poughkeepsie ny

Contributor Level

Total Points
81

About Me

In my opinion I believe I’m a talented person with positive vibes. So if you caught my bad side, believe me, you earned that title.

How I Can Help

I have an eye for what’s trendy, but also what the best option is in any genre. May it be life, art, entertainment, fashion or much much more.

Interests

Fashion, music, exploring, psychology, reading and more

1 Review by Mel

  • PositiveSingles

11/25/23

Someone hacked my account on ps. And it was a whole big thing. They deleted my account because I wouldn't date them. They got caught etc. etc.
Well, the person that was hacking me was literally blocking me from talking to potential matches and being able to be on a blog without somebody having a set up a trap to disrespect me. So if I was chatting with people that was nice and kind, I wasn't allowed to chat with those people. I was only specifically allowed to talk to people who would disrespect me then when the problem became bigger and I contacted PS customer service about my account instead of helping me with my account they deleted my whole account And they blocked me from further making a new account. I never met anybody on there. I don't plan on meeting anybody on there. It was just a little app. I downloaded on my phone and I really started to like it because it was almost like Facebook and now I'm locked out of there so even when I go and sign up with a different email address, it directs me to already account suspended and I'm forced to upload photos of my license of myself, etc. etc. That is not safe for anybody having my photo or my name my address or my license number through the Internet. I was typing anything because I knew what was going to happen. It's like I'm blacklisted with ps because my account is suspended before I can even finish creating the profile and changing emails doesn't make a difference when it should. Now I contacted ps to help with my account and instead of receiving help and protecting my information I was punished even further. You just helped the hacker you (profanity)

Tip for consumers:
You have a choice to use the free service or you can sign up for the membership which is way too expensive because it’s like Facebook that you have to pay for and it doesn’t even have all the features that Facebook does have so there’s no point in actually purchasing so I never purchased a membership

Service
Value
Quality
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Positive S. – PositiveSingles Rep

Our team strives to provide a safe and secure environment for all of our users. In situations like yours, where an account has been compromised, it is necessary for us to investigate thoroughly in order to protect both parties involved.

Regarding the suspension of your new accounts when trying different email addresses, please note that we have strict measures in place to prevent any potential misuse or abuse on our platform. This may include additional verification steps such as uploading photos of identification documents. It's crucial for maintaining a high level of security within our community.

In light of your concerns regarding personal information safety through photo uploads during verification processes - rest assured that we handle user data with utmost care and confidentiality according to industry standards and regulations.

Please reach out directly via customer service email so that one dedicated representative can further assist you personally until everything gets resolved satisfactorily.

Mel Has Earned 1 Vote

Mel R.'s review of PositiveSingles earned a Very Helpful vote

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