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I got 10 flowers! Look at the pics please.
I paid 167 dollars for a 2 dozen flowers and supersized it into 30. Two mylar balloons. A pink vase. Birthday card. Truffles.
They sent this and wanted to give me credit. I don't want to do business with them anymore. Cause I saw what kinda business they do. They should've called me and said they can't fulfill the order. They said the location wasn't in their market and the local florist has to put something together. I asked for a refund and they said it's against policy. I will share this review on all sites and make sure everyone never uses them.
Tip for consumers:
Never buy from here since this is the quality they think is ok to send out after spending that much money.
Mel P.'s review of Bloomex earned 3 Very Helpful votes
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Order was delivered late after me being very specific about the required delivery time. They took...
Dear Mel,
I sincerely apologize for the disappointment you experienced with your recent order, and I want to assure you that we take your concerns seriously. Your feedback is crucial to improving our services, and we regret that we fell short of your expectations.
I understand the importance of special occasions, and we deeply regret any frustration or inconvenience this may have caused.
As part of our ongoing commitment to delivering exceptional service, we are eager to address any concerns you may have encountered. Unfortunately, we faced challenges in locating your information within our system based on the provided details.
To expedite a swift resolution, I kindly request you to contact us at onlinereviews@bloomex.ca, making sure to include your order number in the subject line. This will allow us to promptly and comprehensively assist you with any outstanding matters.
We appreciate your understanding as we actively work to rectify this situation. Once again, we extend our sincere apologies for any inconvenience caused, and we look forward to the opportunity to set things right.
Warm Regards,
Andrew
Bloomex Customer Support