Melonie R.

We had no choice but to book a flight on spirit airline from Florida. When we got to the airport qe were informed that our plane was canceled. I had checked the fight before we went to the airport and there was nothing stating that thw flight was canceled. We had given up the hotel room we were staying in and also our rental car. When asked if the airline was going to help us get a room, we were told no it was up to us to find a room. Of course there we no hotels with rooms available. We tied to for 2 hours to get a room and finally we found one and it was 200.00 for us to get for not even 24 hr stay. When we got up the next morning to take our flight we were informed that it was delayed for 2 hours. Do again we Wait. Finally we get on the flight and fly back to Chicago to only be delayed again. Spirt airlines lost everyone luggage. The had no idea where our luggage was or if and when we would get them. We waited for 2 and an half hours at the luggage claim before we got out luggage. So I say from now on I don't care how much money I have to pay for another airline I'm going to do it. THAT WAS MY FIRST AND LAST TIME ON SPIRT. WILL NEVER FLY THEM AGAI