I ordered 3 pairs of shoes. All don't fit very well, but I know my feet are difficult to fit so I bought insoles and heel grips. I've been wearing 1 of the 3 pairs and it's been 11 days since I received them and the color is peeling off of the left shoe already! The tanning process or the leather quality is poor. I'm so upset I spent so much money on these. I contacted customer service and the told me to use polish to fix the scuff. No refunds, no exchanges. No help. I would not purchase from this company again.