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Melissa S.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel

Member since November 2019

  • Review

    1

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1 Review by Melissa

1/1/20
In thinking I was booking a room directly through the hotel site I was somehow redirected to this SCAM of a company!! Upon completion of my reservation I noted the stated room price of $104 went to $148 due to bogus tax recovery charges and service fees. Directly after I contacted the horrible customer service department and was informed my card was already charged and absolutely no refunds!!! The owners of this company should be ashamed in literally stealing people's money! Please take my advice and DO NOT book through this unethical dishonest site!!!

GetARoom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

socialm4
Social M. – GetARoom Rep
Hello Melissa,

We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you.

Sincerely,
Getaroom

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