So far, everything seems to be going really well! All of the focallure products I've seen look very lovely and there are sooooo many eyeshadow pallets I want to try! I actually signed up for the free first babebox and I'm currently waiting for it and super excited! Hopefully I get one of those eyeshadow pallets I'm wanting! Customer service seems fair so far, I commented on an Instagram post and someone from Focallure actually responded quite rapidly and resolved my issue just like that! So overall... it's going pretty good so far! Yay!