Sure wish I had found these reviews before I ordered! They are absolutely correct. I ordered a DVD set from their website after noting they had a physical store in California. Have since discovered they do not have a physical location in the U.S. The DVD's took two week to arrive and were shipped directly from China. The DVD's I received will not work in a DVD player or a Bluray player, and the set was missing the special feature DVD's that were suppose to come with it. I've made numerous attempts to resolve the problem but was told my only options are to (1)return the defective set (at my cost of $39) and receive a replacement, or (2) take a partial refund (less than half the purchase price) and keep the set (which is completely useless). STAY AWAY FROM THIS COMPANY - THEY WILL RIP YOU OFF.