They sold me DVDs that were clearly pirated and only about 50% of them worked! When I tried to get resolution, they simply offered me a credit of $30 to be applied to the total of $95 I paid for the set. When I asked for a refund, they wanted the DVDs to be send back with a tracking number, which would have cost me $36.
To date....no resolution and I am VERY upset about this. They obviously know how to work the system!