The company reached out and was willing to refund the quarterly autopayment that was made on my account. I'd encourage all to read the terms and conditions more carefully on all apps to avoid confusion later.
Dear Melissa, we apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.
Dear Melissa, we apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.