Melissa D.

ABSOLUTELY HORRIBLE EXPERIENCE MAKING PURCHASE WITH THIS COMPANY, BASEBALL EXPRESS!

08-14-15 FOUR ITEMS PURCHASE VIA WEBSITE, no items labeled on back order
-This was placed for my kids to have their items in time for the start of baseball season

Hence:
08-25-15 contact customer service, when no emails for delivery, no items received and no charges on credit card. I was told computer malfunction and purchase not pushed through. The items were immediately being pushed through the system.

08-26-15 did not receive email and called back. I was told two items shipped while two items now on back order and selected two different items for replacement. Those items would be over night shipment.

08-31-15 receive two of four items, so called customer service and told that the two items were never sent out. An email would be sent to warehouse to get the two remaining items out for over night delivery.

REALLY!

Way to go, good job Baseball Express!