Melissa c.

Customer service is atrocious. There are no replays for over 24 hours and there is only the ability to start an event from a live location, even though they advertise on demand (see attached photo from their website). No true sports fan wants to watch their team beginning in the 3rd quarter, the middle of the second half, or the 16th hole. The fact that you pay as much as you do to not be able to watch an event on demand is absurd. They advertise widely watch your event live or on demand (again, see photo), but the fine print says you will need to wait at least 24 hours for that replay, probably 23 hours after you know what already happened. If you try to call, you'll spend hours on the phone only to learn these horrible facts and that there are no refunds whatsoever for anything, another part of their fine print