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M B.

Contributor Level

Total Points
140

1 Review by M

  • U-Haul

11/18/23

Rent your truck from anywhere but uhaul.
Dishonest company. Sent us an hour away to get the truck but was last minute on long distance move so we were screwed and had no choice. Promised a bunch of discounts to coerce us onto continuing with uhaul but we never got the discounts. Put 200 bucks in truck and gas gauge never moved. The do of location was awesome but the big company of uhaul is absolute crap. I booked way in advance for the moving truck and yet mysteriously they were just waiting to see if maybe one might just pop-up in my location prior to the need they male no effort to move trucks where they are actually needed. What a scam. Move everything in a wheelbarrow rather than deal with uhaul. Chasing promised discounts we shall see if I ever get them. But why should I be still chasing the bill of my moving truck weeks after my move? Just bull

Tip for consumers:
Dropp off location was awesome and tried hard to help but their hands were tied. Then when you try and do a review it only let's you review the pickup and drop off locations. Not the actual company. The drop off place had zero to do with me being ticked off. The pickup place should've put in discounts but they probably get screwed on their payment if they do and so he was maybe sneaky when he didn't add discounts but it probably messes up his fee and he was NOT responsible. Uhaul is dishonest

Products used:
Uhaul truck .. largest available 32 feet long I believe

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