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This is my 2nd & last time dealing with DSW Canada. I am currently being harassed via email because I want to return a pair of shoes because the soles are made of plastic which makes them uncomfortable & look cheap. I have never seen a designer shoe with a plastic sole. Stop harassing me via email trying to get me to keep your plastic shoes. Just accept the fact I'm not happy with my purchase & want to return & refund. I'm even returning it to the store on my own & they keep sending me harassing emails. I don't want your plastic shoes. Get over it & you just lost a customer.
Tip for consumers:
DSW Canada is very unprofessional I wish I had have looked into this company more before making a purchase as their rating on Trust Pilot is also very low. I have never had such a horrible online shopping experience as I am currently having with DSW Canada because I want to make a return.
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Of all the web surfing I've done over the years, DSW & SHOE COMPANY has the absolute worst site...
Never received my orders, terrible service when trying to resolve the issues in-store and online...
That's great to hear, Melisa! If you ever encounter any questions or need assistance in the future, don't hesitate to reach out. Happy bidding!