melindal84

Melinda L.

Contributor Level

Total Points
160

2 Reviews by Melinda

24.3K Views
9/20/21
Verified purchase

I ordered a custom size, wreath storage bag for the metal "bowl" of a cotton candy machine. It is super large, and I couldn't find anything its size at the store after the storage cardboard box it came in starting tearing apart. Ordering online was super easy!

I selected the cover tuff material with it personalized. The item came on time, it is perfectly made, it has a handle to carry it, it's super easy to put the item in it, the zipper is smooth, and there was great communication with the company. I'm just a little surprised/disappointed at the personalization quality. It looks screen printed on separate material and sewn on the bag. I just expected embroidery and on the bag itself. It makes sense, but I'm not sure I saw that anywhere I. The description and the extra material is not what I remember in the proof.

All in all, I would do it again, and if I ever need something else, I will order from Covers & All again!

Reason I chose this business:

Custom order for a unique item!

Quality
4/6/20

I ordered $95.00 worth of clothing that looked amazing on-line. I searched to see where the inexpensive clothing was coming from and it said California! I ordered 12-28-19 with express shipping hoping to get the order before I left for a vacation on 12-10-20. Needless to say, it arrived at my home 02-03-20! The items were cheaply made that appeared to have been made upon ordering them, leaving long strands of thread on seams. They shipped from Whuhan China, not from California. The order was inaccurate. Of the 7 items I ordered, it was missing a raglan tshirt and had a sweatshirt I did not order. I reached out to the customer service. They instructed me to donate the sweatshirt if I did not want it, but it would cost ME more to ship it back and ship the shirt I did order! WHAT? They messed up and would not send the shirt I ordered and it would be at my expense. After several emails, I disputed the charge. NEVER WILL I EVER ORDER FROM THEM AGAIN!

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