Mel ..

0 Notifications, 0 Phone Calls, noticed a pop up on app to call bank at *******331 to resolve issue. Well you will get 0 help, after numerous phone calls to resolve. They said all they can do is "send an email". I asked if I can get a phone number for the department. They said they don't have one because they don't deal with customers, but not worry "they don't take that long, only a couple of days". RIDICULOUS reply. Then I asked would be it faster to resolve by visiting a branch? Their reply "You could try… but I doubt they would be able to help you". I have 0 access to use my available Checking funds. Which means delays in my bills. STAY FAR FAR AWAY from opening a bank account here. There representatives are fine it's not them, no one has ever been rude to me. It's the banks procedures, it's not their fault they aren't given the tools to be actually helpful. It's like a Call Center… passing on messages. The people who actually handle everything will never speak with you and takes day(s)/or week(s) to resolve. Their complete structure is GARBAGE.