Mel E.

I feel so stupid for not looking up reviews on this site initially. I saw an ad on Pinterest for a shirt I was in love with, and foolishly clicked and purchased right away. I ordered a size medium after reviewing their size chart. Upon receiving it in the mail, the shirt was WAY too small. I could barely move my arms in it. The quality was also super poor. Then, I noticed the shirt didn't even have any tags attached to it. THEN, I noticed there wasn't even a printed receipt in the bag. I've never ordered anything online and received something like this. It was literally just the shirt I ordered stuffed into a bag. I submitted a ticket regarding returning the shirt, per the instructions on their website. The rep that went back and forth with me had really poor broken English. He wasn't even reading what I was asking. I asked for the address I should return this to, and he came back and said that they will not pay for my shipping. (I never asked them to... face palm). I decided to open a LiveChat on their website, and spoke with Heather. I was getting really short responses from her, just super unprofessional. I was already suspicious to begin with, but then I started reading these reviews while mid-conversation with Heather. So I asked her how she will ensure that I actually get my money back upon returning this shirt. Her response (image proof attached) said "I mean they should refund you". WHAT IS THIS? WHAT DOES THAT EVEN MEAN? Save yourself the hassle and AVOID this site at all costs.