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My Pets at Home parcel has been delivered to a wrong place and I did not receive it. Ok, mistakes happen. But I let DPD know via email, via a phone call to customer support. And no response. Customer support could not get through to the driver and instead of saying I'm sorry, or apologising for the kind of 'priority service' I received (that was next day delivery) asked me to contact the merchant. I did not get what I paid for. Somebody else did. But who cares? The driver does not want to pick up the phone? Sure. He should be right. Why bother.
"Great" service! Attention #regulators #consumerduty
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I did not receive the order and noone is helping me find where it went.
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Empty.
This is the 2nd time your driver Ranjodh lied about trying to deliver and nobody being at home....
Absolutely disgusting service. My parcel was supposed to be next day delivery which was confirmed...
