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Melania F.

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1 Review by Melania

Fandango

  • Fandango

“Awful, will not give refunds even if its their mistake!”
11/30/16

I purchased 3 tickets to see moana using my paypal. Well i never received my tickets but was still charged! I have been going back and forth in emails for the past 3 days with fandango customer service. They tried saying my tickets were printed and used on the date of 11/12/2012 WTF that is 4 whole years ago how does that even make sense?! They dont give refunds after the movie showtime when all i had was 5 minutes before the movie started to contact them because i purchased them on my way there (we didnt want to wait in line and have them sold out) and they waited 24 hours to get in touch. I most definitely contacted them before the movie as they can check back in the email! AWFUL! SCREW YOU FANDANGO NEVER AGAIN WILL I PURCHASE FROM YOU

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