Back in June bought a parasol, didnt receive the stand waiting just over 8/10 days for it to come. Upon arrival opened the parasol to put it up, it was torn. After sending emails back and for. Being disabled I wasnt able to take to the shop for DPD to collect needed to wait for husband to drop it off, no facility for DPD to collect at home. Managed to return the rubbish thing. Sometimes paying less for something isnt worthy. Wouldnt recommend.
Dear Mehrin,
Thank you for taking the time to write a review on your experience with one of our sellers.
It appears the seller offered to pay for the return of this faulty item but were not able to instantly offer a collection. I'm very sorry that you have experienced this problem and fully understand your frustration.
I am at your disposal for any further assistance.
Best wishes,
Harry