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I recently purchased a backpack from them. Though I received it on time, in the sense of quality it was not what I had expected to be, so I contacted them through email and shared my concerns. They replied back the next day and offered me several options in order to resolve the issue. Since I was qualified for a refund, they didn't hesitate to refund me for the full price of the product; and the full refund was in my account within 3 days.
Their after sale customer service is amazing.
Mehran S.'s review of NewChic earned a Very Helpful vote
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Have had great experiences using Newchic. Customer Service good when I had to return shoes for a...
