Meghan W.

I tried instacart for the first time via Publix delivery. I had received a $10 off your first delivery and free delivery coupon so I was ecstatic to save time, gas, and money. Overall, the whole thing is painless. The site isn't very user friendly but it is idiota proof. First issue the pricing is different than the actual Publix sale. It's actually more expensive. Second issue, apparentlyrics you have to get the exact same item to get the b1g1 sales. No flavor variances. Third issue, you can't return the items. So I was charged full price for items that should have been free and I can't return them. Instacart customer service is a joke. Since they don't actually sell the items, they can do nothing to fix anything. This business is a scam.