Meghan M.

#1) The review site they have at the corner of their site is a paid website designed to give them good ratings and I could not find a way to leave a review with them after my cluster fubar of a exchange with them.

I needed separation forms and I needed them before the end of the year of 2019 for insurance reasons. It took 10 extra days and I had to check the website bc they never informed me they were ready. I downloaded and printed the paperwork they gave me and went to file them. GUESS WHAT? The court clerk said they see these papers ALL the time and it's just ATTACHMENT paperwork. I need a whole other paper to actually file it. FUN RIGHT? Live chat with multiple people who direct me to Angelia Parker. Who I have emailed many many times. I get a hold of the live chat people again today and ask for a new "case worker" I was told there's no one else. I asked for a refund and was told I AM NOT ELIGIBLE for a refund even though they didn't send me all the paperwork I would need to file this. After reading the other one star comments on this site I will be changing my card at my bank tomorrow. I will now also be sending Angela multiple emails a day but I will not be expecting a response. I will need to look for someone else to get the actual paper I need to file. Also the papers they gave me? Idk what all these other people are talking about but they don't look professional in the least. I guess they might have if I paid for the "free shipping" option or the extra $90 for the speedy service so I didn't have to wait 10 days to get them.