I ordered a dress from this site 12 days ago and have yet to receive my email confirmation. Without the confirmation, I can't track my order. They did however charge my credit card. I sent a email to customer service 2 days ago and haven't received any response yet. I ordered the dress for a wedding this weekend and thought 17 days would have been long enough for it to arrive (although I wasn't aware at the time it was coming from China). Very frustrating. I won't order from this site again.