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I paid a one time price of $. 95 cents to reveal a persons information, it was charged to my bank account. About 2 weeks later they charged me $24.95 for a subscription that I did NOT sign up for. BEWARE. I called to try to get my money back, they are only giving me a refund of $12.48!
Megan S.'s review of Spokeo earned a Very Helpful vote
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Dear Megan,
We very sorry to hear this.
We apologize for any frustration this may have caused. Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
We want to make sure you're helped. If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. Our team members are available 7 days a week, from 5am to 8pm (PST).
Thanks!
- Spokeo Customer Support