Megan N.

I will NEVER use this service again!
My package was delivered to Borderlinx on December 4th, 2017 at 2:55 pm. It is now 10:35am on December 7th, 2017 and I have yet to be able to communicate with Borderlinx or to obtain accurate information as to where my package is as it is STILL not showing in my account when I check my dashboard.
I have tried communicating with their customer service staff via the online chat, via email and via Facebook Messenger. The chat staff were unable to get me information on my package, I never received a reply to my email and after providing all the required information for them to track down my package, they have completely ignored my repeated attempts to follow up. I cannot find a phone number for customer service as well.
This feels EXTREMELY sketchy! I will be looking into my options as to how I can either recover my missing package or be compensated for the theft.
DO NOT USE BORDERLINX!