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Booking was made in Feb 2020 and funds paid. Covid came and the reservation was cancelled. Zenhotels "in writing" stated a refund would be paid within 30 days. 18 months later, they still haven't paid. Multiple emails sent and calls made with no response. Its really disappointing as there doesn't appear to be any consumer protection options to escalate this. Do not use Zenhotels
Megan M.'s review of Zenhotels earned 3 Very Helpful votes
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I was charged for my hotel room twice. Calling fraud on this company. Save your money and book...
Hello Megan. Please accept our sincere apologies for the frustrating experience. You are kindly requested to provide your booking number to check and solve a problem with your refund.