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Megan C.

Contributor Level

Total Points
80

1 Review by Megan

  • MooseJaw

11/20/23

I ordered on a Saturday. Needed my item as soon as possible so I paid $18 and some change in shipping. After I ordered I ended up back on their main page and saw that they were advertising free 2 day shipping on orders over $49.00. So I tried to email and chat with someone and the website wouldn't do anything. The page kept going white with nothing on it. I was then able to get through on the chat the following Monday and I was told that they had no knowledge of any free 2 day shipping offers but if I could provide a screen shot of what I saw then they would gladly refund my shipping. Conveniently when I went back to the website, everything was changed and all their new promos were up. No way for me to show what I saw. Pretty sure they are aware of previous offers and if they aren't, they can speak to someone who is to clarify. Very disappointing to say the least. Seems like an opportunity to scam a customer. I haven't received my item yet and at this point I don't have much faith in the arrival time or quality from the reviews I've read. Should have done my homework before purchasing. This was my first purchase and my last.

Products used:
TBD. Haven’t received so I have not been able to confirm that the item is correct or proper quality.

Service
Shipping
Returns

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