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I have used this app several times to purchase tickets and have never had issues. However, I just went to a concert last night that I had purchased tickets for several months ago and on my way I realized that there were no tickets and no codes in my app. I had received an email saying to watch a YouTube to figure out how to receive my tickets from tickpick. This is the strangest experience I've ever had trying to receive tickets. I tried to watch the Youtube provided in the app and email which would not load and I had no mobile tickets. This is very unfortunate because at one point I really loved this app. At the end of the day I ended up having to purchase new tickets from the ticket office which were more expensive than my original purchase. I will be disputing these TickPick charges with my bank. If you ask me if this is fraud and is unacceptable.
Megan C.'s review of TickPick earned 2 Very Helpful votes
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Hi Megan,
We apologize for this terrible experience you had to endure. It looks like these tickets were transferred to you but were never accepted. We have reached out to you on another platform regarding this situation. We sincerely apologize of this experience you had, we are always here to help.