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I would give them zero stars but I can't! Horrible customer service. I ordered a pair of custom socks for my fiancé for our upcoming wedding and they never arrived. When I contacted gift lab they didn't help in anyway. Didn't offer a refund or even to send a new pair.I was also charged two extra charge at checkout that I didn't see until my confirmation email. Don't ever use this company. The least they could do after paying so much for a pair of sock is stand by there product and help out a customer that did everything right and just wanted to surprise her fiancé on his wedding day with a personalized pair of socks
Tip for consumers:
Don’t order from Giftlabs.com. Horrible customer service
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I ordered a pair of personalized socks, they never arrived and I wasn’t offered a refund or even a new pair.
Meaghan P.'s review of GiftLab earned a Very Helpful vote
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This "business" is a scam. I placed an order in March of 2023 for a personalized gift. The order...
Please accept our sincerest apologies. We are truly saddened by this happening. This situation is beyond our control, words can’t express how deeply sorry I am for this issue. But we will sort this out. We really cherish and respect every customer. And truly appreciate your trust and support all the time.Please let us know your order information so that we can follow up the situation for you